But after having already wasted several hours over the last five days downloading/installing/removing/cleaning/re-installing, I am getting tired of the capricious behaviour of IMSI's over-sophisticated fraud protection.
I understand IMSI's concerns with regard to fraud protection. In general: If one buys a software and follows the instructions, one expects it to install and run without needing a coach. (they claim: 'Submit a support ticket for a reply from a technical support representative within 24 hours.)īased on this experience I hesitate to call them (I am in Europe and my English is not fluent). I e-mailed a detailled problem description and the e-mail exchange with digitalriver to on : no reply The telephone number you provided points to Technical Support at:Īfter digitalriver's e-mail instructions for a 'clean installation', eliminating cookies.
